Environmental, Social and Governance (ESG) Policy
Introduction
Coolworld is a leading international rental organization of refrigeration and heating solutions. With its own branches, logistics depots and service points in the Netherlands, Belgium, Germany, Austria, Switzerland and France, the organization is always close to the customer, and it is possible to respond adequately to the wishes of local and international customers.
Coolworld has years of experience in renting out temporary cooling and heating systems in many industries, including the (food)industry, governments, wholesale and retail, hospitality and events, distribution, installation companies, pharmacy and (petro)chemical.
At Coolworld, renting means more than delivering a wide range of cooling systems, climate and heating systems. As standard, customers can count on expert refrigeration or thermal engineering advice, a flexible approach and solution-oriented turnkey delivery. Coolworld can also be called at any time after a temporary solution has been commissioned. With its own technicians and emergency service, 7 days a week and 24 hours a day, Coolworld gives the certainty of a reliable solution.
Coolworld's strategy is aimed at continuously improving its business operations, including in the areas of quality, safety, health and the environment. Coolworld's goal is to maintain employee and customer satisfaction and improve it where possible. This is done, among other things, by implementing the business processes in accordance with the ISO9001, ISO14001 and ISO45001 standards.
Overview
The Board of Coolworld Group Holding (the “Group” or “Coolworld” or the “Company”) acknowledges that it is critical to conduct operations in a responsible way with respect to environmental, social and governance (“ESG”) issues. Coolworld has a high environmental priority and strives to keep the environmental impact as low as possible during all its business process. Coolworld always wants to comply with the applicable laws and regulations. Certification in accordance with ISO14001 ensures continuous improvement with respect to environmental matters.
Quality
Coolworld gives high priority to meeting the wishes and requirements of customers and attaches great value to good quality. Continuous monitoring of processes enables Coolworld to optimize the quality of the business processes, while of course complying with applicable standards and laws and regulations. This is secured by using ISO9001. By identifying opportunities and threats and connecting objectives to them, continuity is monitored.
Health & Safety, Well-being
Coolworld ensures that customers and suppliers must deal with professionals. To ensure this, Coolworld employees regularly receive adequate training. Coolworld wants to offer its employees a pleasant and safe workplace. For this purpose, prevention tasks have been assigned, and management makes resources available. To keep safety, health and well-being at a high level for employees and third parties, Coolworld has developed an ISO45001 / VGM management system that is reviewed annually by independent auditors. Management strives for compliance with procedures and work instructions but is open to employee ideas. Participation is guaranteed, among other things, through the communication structure within Coolworld.
Suppliers
Coolworld strives to establish a sustainable relationship with the suppliers. Coolworld places high demands on the services and products that are purchased, but at the same time also intends to create a win-win situation with our suppliers. Many lasting collaborations have already emerged from this.
Value chain
At Coolworld, sales and profits are also important aspects in business. Both aspects are necessary for Coolworld to remain financially sound. By doing honest business, Coolworld likes to establish sustainable relationships with customers. To ensure customer satisfaction, Coolworld puts reliability, flexibility, quality and a collaborative approach first. Coolworld evaluates its projects at mid-term and upon delivery to determine whether the customer's requirements have been met.
Responsibility for ESG
All staff have a certain responsibility to ensure that Coolworld is doing what we can to meet the ESG objectives. Overall direction and oversight of the Environmental, Social and Governance Policy is the responsibility of the CFO, who delegates certain day- to-day management responsibilities to the Country Managing Directors and staff members from Finance and QHSE. ESG matters are reported regularly to the Board of Directors.
Policy applicability and review
This Policy applies to the group, Coolworld Group Holding BV and all its subsidiaries. This Policy will be reviewed annually.
The aim of this policy is to ensure that ESG issues are considered, clear and known at all levels of our business activities, and in accordance with international and national regulations and principles. Specifically, we aim to achieve this by:
Having a clear ESG strategy
- Ensuring that our vision and ESG objectives are clear, understood and communicated and that our employees demonstrate alignment to them.
Having adequate ESG oversight and governance
- This comprises key ESG metrics, collected through standardized reporting templates, and any critical ESG-items within the agenda of all Monthly Business Review meetings, and ensuring appropriate reporting to board level from time to time.
- Meeting ESG reporting requirements to shareholders, lenders and other stakeholders.
- Identifying individuals at group level and for each country who are responsible for ESG matters.
- Embedding ESG within the organisation.
Managing ESG risks appropriately
- This comprises identifying all material ESG risks in the business activities undertaken and ensuring that the risks are fully considered and managed in a responsible and ethical way.
- Ensuring that key decisions are only taken after full consideration of all material ESG issues and risks.
Monitoring ESG performance and striving for continuous improvement
- This comprises setting targets for environmental, social and governance matters which will be reported, monitored, reviewed, and disclosed to employees and shareholders. This is also embedded in the ISO-14001 procedures and other relevant ESG and CSRD reporting.
Ensuring effective communication and engagement on ESG issues
- This comprises providing appropriate information, instruction and training, and ensuring that this policy is communicated to all persons working for Coolworld.
- Working together with customers, suppliers, and business partners to encourage them to adopt the principles or similar policies with the same outcomes.
